/* ===== 火博体育支持中心 · 故障排查控制台 ===== */
.page-faq {
  --faq-side-width: 252px;
  --faq-gold-glow: rgba(212, 175, 55, 0.14);
  --faq-divider: rgba(212, 175, 55, 0.18);
  background: linear-gradient(180deg, var(--navy-950) 0%, var(--navy-800) 78%, var(--navy-950) 100%);
  color: var(--cream-50);
  padding-bottom: 72px;
}

/* 顶部海报区 */
.faq-hero {
  position: relative;
  padding-top: 28px;
  overflow: hidden;
}
.faq-hero::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 3px;
  background: linear-gradient(90deg, var(--gold-500) 0%, var(--gold-300) 34%, transparent 100%);
}
.faq-hero::after {
  content: "";
  position: absolute;
  top: 0;
  right: -18%;
  width: 44%;
  height: 100%;
  background: repeating-linear-gradient(-14deg, rgba(212, 175, 55, 0.05) 0 1px, transparent 1px 18px);
  pointer-events: none;
}
.faq-hero__inner {
  max-width: var(--container-max);
  margin-inline: auto;
  padding-inline: 20px;
}
.faq-hero .breadcrumb {
  margin-bottom: 22px;
}
.faq-hero .breadcrumb a {
  color: var(--gold-300);
  text-decoration: none;
}
.faq-hero .breadcrumb a:hover {
  color: var(--gold-500);
}
.faq-hero__grid {
  display: grid;
  gap: 28px;
  align-items: center;
}
.faq-hero__eyebrow {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.26em;
  text-transform: uppercase;
  color: var(--gold-500);
  margin-bottom: 12px;
}
.faq-hero .page-title {
  font-family: var(--font-heading);
  font-weight: 900;
  font-size: clamp(30px, 5.4vw, 52px);
  line-height: 1.14;
  letter-spacing: -0.02em;
  color: var(--cream-50);
  margin: 0 0 14px;
}
.faq-hero .page-title::after {
  content: "";
  display: block;
  width: 64px;
  height: 4px;
  margin-top: 18px;
  background: linear-gradient(90deg, var(--gold-500), var(--gold-300));
}
.faq-hero .page-subtitle {
  font-size: 16px;
  line-height: 1.72;
  color: var(--slate-400);
  max-width: 540px;
  margin: 0 0 18px;
}
.faq-hero__meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px 22px;
  font-family: var(--font-mono);
  font-size: 13px;
  color: var(--slate-400);
}
.faq-hero__meta::before {
  content: "";
  width: 32px;
  height: 2px;
  background: var(--gold-500);
}
.faq-hero__figure {
  margin: 0;
  position: relative;
}
.faq-hero__figure::after {
  content: "";
  position: absolute;
  top: -8px;
  right: -8px;
  width: 28px;
  height: 28px;
  border-top: 2px solid var(--gold-500);
  border-right: 2px solid var(--gold-500);
  opacity: 0.7;
}
.faq-hero__img {
  width: 100%;
  height: auto;
  display: block;
  border-radius: var(--radius-md);
  box-shadow: 0 24px 60px rgba(0, 0, 0, 0.36);
  border: 1px solid var(--faq-divider);
}

/* 控制台主布局 */
.faq-console {
  max-width: var(--container-max);
  margin-inline: auto;
  padding: 52px 20px 16px;
  display: grid;
  gap: 36px;
  align-items: start;
}

/* 左侧问题分类轨 */
.faq-console__side {
  position: relative;
  padding: 18px;
  background: rgba(11, 27, 45, 0.64);
  border: 1px solid var(--faq-divider);
  border-left: 3px solid var(--gold-500);
  border-radius: var(--radius-md);
}
.faq-console__side-title {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.22em;
  text-transform: uppercase;
  color: var(--gold-300);
  margin: 0 0 12px;
}
.faq-console__nav {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}
.faq-console__link {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 8px 13px;
  border: 1px solid var(--faq-divider);
  border-radius: 999px;
  font-size: 13px;
  font-weight: 600;
  color: var(--cream-50);
  text-decoration: none;
  transition: background var(--transition), border-color var(--transition), color var(--transition);
}
.faq-console__link::before {
  content: "";
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: var(--gold-500);
}
.faq-console__link:hover {
  border-color: var(--gold-500);
  background: var(--faq-gold-glow);
  color: var(--gold-300);
}
.faq-console__ticket {
  margin-top: 18px;
  padding-top: 16px;
  border-top: 1px dashed var(--faq-divider);
}
.faq-console__ticket-label {
  display: block;
  font-size: 13px;
  color: var(--slate-400);
  margin-bottom: 12px;
}
.faq-console__ticket .btn {
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  gap: 6px;
}

/* 右侧手风琴主列 */
.faq-console__main {
  min-width: 0;
  display: grid;
  gap: 52px;
}
.faq-section {
  scroll-margin-top: 96px;
}
.faq-section__head {
  display: flex;
  align-items: baseline;
  gap: 14px;
  padding-bottom: 12px;
  margin-bottom: 20px;
  border-bottom: 1px solid var(--faq-divider);
}
.faq-section__num {
  font-family: var(--font-mono);
  font-size: 14px;
  font-weight: 700;
  color: var(--red-500);
}
.faq-section__title {
  font-family: var(--font-heading);
  font-size: 23px;
  font-weight: 800;
  line-height: 1.3;
  color: var(--cream-50);
  margin: 0;
}
.faq-accordion {
  display: grid;
  gap: 12px;
}
.faq-accordion__item {
  background: var(--navy-800);
  border: 1px solid var(--faq-divider);
  border-radius: var(--radius-md);
  overflow: hidden;
  transition: border-color var(--transition), box-shadow var(--transition);
}
.faq-accordion__item[open] {
  border-color: rgba(212, 175, 55, 0.5);
  box-shadow: 0 0 0 2px var(--faq-gold-glow);
}
.faq-accordion__summary {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 16px 16px 16px 14px;
  cursor: pointer;
  list-style: none;
  font-size: 15px;
  font-weight: 600;
  line-height: 1.5;
  color: var(--cream-50);
  user-select: none;
  transition: background var(--transition);
}
.faq-accordion__summary:hover {
  background: rgba(212, 175, 55, 0.06);
}
.faq-accordion__summary::-webkit-details-marker {
  display: none;
}
.faq-accordion__summary::after {
  content: "+";
  flex-shrink: 0;
  margin-left: auto;
  font-family: var(--font-mono);
  font-size: 18px;
  font-weight: 400;
  line-height: 1;
  color: var(--gold-500);
  transition: transform var(--transition);
}
.faq-accordion__item[open] .faq-accordion__summary::after {
  transform: rotate(45deg);
}
.faq-accordion__qtag {
  flex-shrink: 0;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 26px;
  height: 26px;
  margin-top: 1px;
  border-radius: 50%;
  background: var(--gold-500);
  color: var(--navy-950);
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 700;
}
.faq-accordion__q {
  flex: 1;
}
.faq-accordion__a {
  padding: 0 18px 18px 54px;
  font-size: 15px;
  line-height: 1.72;
  color: var(--slate-400);
}
.faq-accordion__a p {
  margin: 0 0 10px;
}
.faq-accordion__a p:last-child {
  margin-bottom: 0;
}
.faq-accordion__a ol,
.faq-accordion__a ul {
  margin: 0 0 10px;
  padding-left: 20px;
}
.faq-accordion__a li {
  margin-bottom: 5px;
}
.faq-accordion__a a {
  color: var(--blue-400);
  text-decoration: none;
  border-bottom: 1px solid rgba(61, 139, 217, 0.4);
  transition: color var(--transition), border-color var(--transition);
}
.faq-accordion__a a:hover {
  color: var(--gold-300);
  border-color: var(--gold-300);
}
.faq-code {
  display: inline-block;
  padding: 1px 7px;
  border: 1px solid rgba(212, 175, 55, 0.24);
  border-radius: 4px;
  background: rgba(212, 175, 55, 0.08);
  color: var(--gold-300);
  font-family: var(--font-mono);
  font-size: 13px;
  line-height: 1.6;
  white-space: nowrap;
}

/* 数据同步视觉图 */
.faq-sync-visual {
  margin: 22px 0 0;
  position: relative;
  display: flex;
  align-items: flex-start;
  gap: 14px;
}
.faq-sync-visual::before {
  content: "";
  flex-shrink: 0;
  align-self: stretch;
  width: 3px;
  border-radius: 2px;
  background: linear-gradient(180deg, var(--gold-500) 0%, var(--gold-300) 48%, transparent 100%);
}
.faq-sync-visual img {
  width: 100%;
  height: auto;
  display: block;
  border-radius: var(--radius-sm);
  border: 1px solid var(--faq-divider);
  box-shadow: 0 16px 40px rgba(0, 0, 0, 0.24);
}

/* 底部联系区 */
.faq-contact {
  padding: 16px 20px 0;
}
.faq-contact__inner {
  max-width: var(--container-max);
  margin-inline: auto;
}
.faq-contact__eyebrow {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.22em;
  text-transform: uppercase;
  color: var(--red-500);
  margin-bottom: 8px;
}
.faq-contact__title {
  font-family: var(--font-heading);
  font-size: 26px;
  font-weight: 800;
  color: var(--cream-50);
  margin: 0 0 8px;
}
.faq-contact__desc {
  font-size: 15px;
  line-height: 1.7;
  color: var(--slate-400);
  max-width: 640px;
  margin: 0 0 20px;
}
.faq-contact__grid {
  display: grid;
  gap: 14px;
  margin-bottom: 18px;
}
.faq-contact__card {
  padding: 18px 20px;
  background: var(--navy-800);
  border: 1px solid var(--faq-divider);
  border-radius: var(--radius-md);
}
.faq-contact__label {
  display: block;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--gold-500);
  margin-bottom: 6px;
}
.faq-contact__value {
  font-size: 15px;
  font-weight: 600;
  line-height: 1.5;
  color: var(--cream-50);
  word-break: break-all;
}
.faq-contact__value a {
  color: var(--blue-400);
  text-decoration: none;
}
.faq-contact__value a:hover {
  color: var(--gold-300);
}
.faq-contact__note {
  font-size: 13px;
  line-height: 1.65;
  color: var(--slate-400);
  border-top: 1px dashed var(--faq-divider);
  padding-top: 16px;
  margin-top: 6px;
}

/* ===== 平板及以上 ===== */
@media (min-width: 720px) {
  .faq-hero__text {
    padding-right: 12px;
  }
  .faq-contact__grid {
    grid-template-columns: repeat(3, 1fr);
  }
  .faq-accordion__a {
    padding-right: 28px;
  }
}

/* ===== 桌面：侧边轨 + 主列 ===== */
@media (min-width: 1024px) {
  .faq-hero {
    padding-top: 44px;
  }
  .faq-hero__grid {
    grid-template-columns: minmax(0, 1.1fr) minmax(0, 0.9fr);
    gap: 48px;
  }
  .faq-console {
    grid-template-columns: var(--faq-side-width) minmax(0, 1fr);
    gap: 48px;
    padding-top: 60px;
  }
  .faq-console__side {
    position: sticky;
    top: 96px;
  }
  .faq-console__nav {
    flex-direction: column;
    align-items: stretch;
    gap: 4px;
  }
  .faq-console__link {
    border-radius: var(--radius-sm);
    border: 1px solid transparent;
    padding: 10px 12px;
  }
  .faq-console__link:hover {
    border-color: var(--faq-divider);
  }
  .faq-sync-visual img {
    max-width: 560px;
  }
}

/* ===== 宽屏：容器去内边距 ===== */
@media (min-width: 1280px) {
  .faq-hero__inner,
  .faq-console,
  .faq-contact__inner {
    padding-inline: 0;
  }
}